Frequently Asked Questions
Everything you need to know about your Mesmerize experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are free for all domestic orders.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized.
Do you ship internationally?
Yes, Mesmerize ships to over 50 countries worldwide. International shipping times and costs vary based on your location and will be calculated at checkout.
How should I care for my garments?
To maintain the quality of our fabrics, we recommend following the care label instructions on each piece. Generally, we suggest cold washes and air drying for longevity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Buy Now, Pay Later options through Klarna and Afterpay.